Frequently Asked Questions (FAQ):

How do I place an order on the website?

To place an order, browse products, select your desired items, add them to the cart, fill in your shipping details, choose a payment method, and complete your purchase. You can find detailed steps Click

How can I track my order?

You can track your order by entering your order number on the "Track Order" menu on the website. Click

What payment methods are available?

We accept payments via:

Bank transfer

Credit/Debit card

QR code payment

How do I request a tax invoice?

If you need a tax invoice, click "Request Tax Invoice" during checkout and fill in the required information.

When will my order be shipped?

Orders will be shipped within 2 business days after payment confirmation.

How do I notify my payment?

For bank transfers, please click on the "Payment Notification" menu on the homepage and upload the payment slip. Click

Where can I find discount codes?

Discount codes are available on the homepage banner. Please check there for any current promotions. Click

Can I change or cancel my order?

Once an order has been processed and payment is confirmed, it cannot be modified or canceled. Please review your order carefully before confirming.

Line@ : @sakura.thailand Click

Phone: 02-4323240-7 Extension 262

What if I don’t receive my order confirmation?

If you haven't received an order confirmation, please check your spam folder or contact us for assistance.

How can I contact customer support?

You can reach customer support at 02-4323240-7 Extension 262 or

Line@ : @sakura.thailand Click or

via email at shopping@sakura.in.th .

Do you ship internationally?

Sorry, we currently only offer shipping within Thailand.

What are the company's business hours?

Business hours: Monday - Friday, from 8:30 AM to 5:45 PM.

Closed on Saturdays, Sundays, and public holidays.