Cookie Privacy Notice

Dear Website Users,

Sakura Products (Thailand) Co., Ltd. ("the Company") values and is committed to protecting your personal information and privacy. However, to provide you with high-quality services and a great experience when using the Company’s website at www.sakura.in.th/ or on other platforms on the internet such as the Company's Facebook Fan Page, official Line account, etc. (collectively referred to as "the Website"), the Company may collect, use, and/or disclose personal information about your visit and use of the Website (collectively referred to as "Personal Data") through cookies or similar technologies when you visit the Company's Website. This allows the Company to facilitate your use of the Website, improve the user experience, and respond to your specific needs. This policy is intended to inform you of the purpose and details of the collection, use, and/or disclosure of your Personal Data, as well as your legal rights related to your Personal Data.

This Cookie Usage Policy explains the following details:

1. What is a Cookie?

A cookie is a small piece of data stored on your computer or internet-connected devices, such as a smartphone, tablet, or personal computer, when you visit the Company’s Website. Typically, cookies record personal information about you when you access the Company’s Website, such as your name, address, email, password, IP address, phone number, search terms, and user settings (such as language preferences).

Cookies help the Company understand how you use the Website, enabling the Company to improve the user experience and services to meet your needs better. By recording cookie settings, cookies will help remember your preferences, making future visits to the Website more convenient, faster, and responsive to your needs.

2. What Types of Cookies Does the Company Use?

The Company may use the following types of cookies when you visit the Company’s Website:

Strictly Necessary Cookies

Site Functionality Cookies

Site Analytical/Performance Cookies

3. How Does the Company Use Cookies?

The Company will collect, use, or disclose your personal information, including your usage preferences, when you visit the Company’s Website by placing a number of cookies into your web browser. In this case, the Company uses cookies to carry out the following purposes:

Some cookies on this Website are managed by third parties, such as advertising networks, operators related to functions such as video, maps, and social media, and other external website service providers, such as website analytics services. These cookies are usually analytical/performance cookies. You should review the cookie policies and privacy policies of third-party websites to understand how they may use your information.

4. Cookie Management

You can manage cookies by changing your cookie settings, including accepting, rejecting, or deleting cookies set on the Company's Website. You can do this by selecting the cookie settings or adjusting your browser settings, such as blocking cookies from being installed on your device. However, adjusting these settings may affect your ability to use some parts of the Website or reduce the functionality of the Website. You may not be able to use certain features or store your preferences. In addition, this may affect the display of the Website’s pages, which may not load properly.

5. Privacy Notice

This Cookie Usage Policy is part of the Company’s Privacy Notice.

6. Changes to the Cookie Policy

We reserve the right to modify and update this notice. Please visit this website periodically to check for updates to the cookie policy and other additional information that we may revise to keep the information published on the Company's website current. In appropriate cases, we may notify you of changes through the email you have provided. Please read the cookie policy and the privacy notice published on the Sakura Products (Thailand) Co., Ltd. website and adhere to the personal data protection and contact policies every time you access the website. If you have any questions, suggestions, or comments regarding the policy, privacy, or compliance with this personal data protection policy, the website is happy to address any inquiries, listen to feedback, and suggestions that will help improve the service. You can contact us via the contact details on the website.

7. Collection of Personal Information

Personal Information refers to data about you that can identify you directly or indirectly, whether in document or digital form (electronic).

Personal Information Collected During Use: When you visit the website or contact the company, we may collect personal information about you, as follows:

Identification data such as name, surname, age, date of birth, ID number, passport number, and profile picture.

Contact data such as email address and phone number.

Technical data such as MAC address, Cookie ID, access data, web browser type and version, time zone settings, location, browser plugin types, domain name, web page records of the website you visited, access times, referring websites, operating systems, IMEI, device serial numbers, and other device technologies used to access the website.

Website usage data such as which products and services you access or what content you view on the website, and time spent on the website.

Data from Other Sources: If the data you provide to us contains personal information about third parties, you confirm and guarantee that you have obtained consent or proper authorization from the third party to disclose and transfer their personal information to us for the purpose of using the website, services, and other purposes stated in this privacy policy.

Social Media Account Connection: If you register an account with the company using a social media account or link your company account with your social media account or use other features within the website, we may access your personal information as you have consented to provide such information in accordance with the policies of the relevant social media platform. The company will handle your personal information according to this privacy policy.

Situations in Which We Collect Information: We collect your personal information when you voluntarily provide it to us in the following situations:

When you create or update your user account, or link your user account with your social media account.

When you subscribe to services or purchase products available on the website.

When you use any features or functions available on the website.

When you save any user-generated content uploaded to the website.

When you agree to receive news or marketing materials from us.

When you participate in activities, promotions, surveys, or any projects on the company website.

When you log in to your user account on the company website.

When another user on the company website comments on your uploaded content or when you comment on another user's uploaded content.

When an external party files a complaint regarding you or your content on the website.

When you contact us through other channels such as offline, social media, or chat applications.

Use and Disclosure of Personal Information: The company will use and disclose your personal information for your benefit in using the website, complying with applicable laws, and for purposes stated in this policy.

Service Purposes: The company will use your personal information only to the extent necessary for the following service purposes:

To facilitate your use of the website, including providing services to you.

To respond to your inquiries, requests, or disputes, whether directly or through customer service.

To process and respond to your requests on the platform.

To notify you about the status of your product delivery for customer service purposes.

To verify information with external parties to ensure its accuracy.

To confirm your identity for fraud detection purposes.

To facilitate the removal of prohibited or controlled products from the website.

To process financial transactions related to your online payments.

To monitor the use of the website.

To improve the website layout or content and tailor it to users.

To display your name, username, or profile on the website.

To promote services and content you provide to us, such as user-generated content like text, images, or videos you choose to upload or publish on our website, which may be publicly accessible (not under our control) as part of our advertising and marketing efforts.

To handle complaints, feedback, enforcement, and requests for content removal related to content you uploaded to the website.

To display information related to projects or activities on the website.

We may use your information to process automated decisions for the aforementioned purposes.

Marketing Purposes:

To provide you with information we believe may be beneficial to you or that you have requested from us, including information about our products and services or those of third parties, for which you have consented to be contacted for such purposes.

To conduct statistical research on user behavior.

To send marketing or promotional materials related to our products and services or those of third-party sellers. You can opt out of receiving such communications at any time.

We may share anonymized data publicly, with partners, or for marketing, promotional purposes, or to show trends about how our services are used.

Disclosure to Third Parties: The company may collaborate with third parties to facilitate the use of the website or to promote marketing efforts for users on the site, as follows:

We will ensure that third parties cooperating with us maintain the security of your personal information, preventing unauthorized access, collection, use, disclosure, processing, or any similar risks, and only retain your personal information as necessary for their involvement.

If you agree to participate in a program or activity, we may transfer your personal information to third parties for the purposes stated above or for the specific purposes of the project, according to the consent you provided during registration.

During your use of the website and services, you explicitly consent to the transfer of your personal information from external parties to the website for the stated privacy policy purposes or any other terms related to the website or services you use.

We guarantee that we will not sell or disclose your personal information to third parties except with your explicit consent.

Control of Use or Disclosure of Data: We will control the personal data we collect appropriately and will not disclose any personal data to third parties without consent, except in the following situations:

As required by law.

For cooperation with governmental or local government entities or other persons or organizations assigned to conduct activities under applicable laws or regulations.

8. Rights of Data Subjects

8.1 You have the following rights:

(1) Right to Withdraw Consent

If you have given consent to the company for the collection, use, and/or disclosure of your personal data (whether consent was given before or after the Personal Data Protection Act came into effect), you have the right to withdraw your consent at any time while your personal data is held by the company, unless there are legal restrictions or a contract that benefits you. Please note that withdrawing consent may affect your job position or benefits you would have received from the company. To protect your interests, it is advisable to study and inquire about the consequences before withdrawing consent.

(2) Right to Access Personal Data

You have the right to access your personal data and request a copy of it. You may also request the company to disclose how your personal data was obtained. The company may refuse your request if granting access or providing a copy of your personal data would impact the rights and freedoms of others, or if the company is required to comply with laws or court orders that prohibit the disclosure of such data.

(3) Right to Data Portability

You have the right to request your personal data from the company if it is provided in a format that can be read or used automatically with tools or devices, and that can be disclosed or transferred automatically. You can request the company to send or transfer this data to another data controller if possible, unless it cannot be done due to technical reasons. The data must be personal data that you consented to for collection, use, and/or disclosure, or that the company needs for the provision of products or services you have contracted with them.

(4) Right to Object to Processing

You have the right to object to the collection, use, and/or disclosure of your personal data at any time if the processing is based on the legitimate interests of the company or another party, within reasonable expectations. You can also object if the processing is for scientific research, historical research, or statistical purposes. If you object, the company may continue processing your data if it can demonstrate a legitimate reason that overrides your rights or if it is necessary to establish, exercise, or defend legal claims.

(5) Right to Request Deletion of Personal Data

You have the right to request the deletion or anonymization of your personal data if you believe it was collected, used, or disclosed unlawfully, or if the company no longer needs it for the purposes outlined in this privacy notice. If you withdraw your consent or object to the processing, the company will act accordingly, unless required by law to retain the data.

(6) Right to Request Restriction of Personal Data Use

You can request that the company temporarily restrict the use of your personal data if the company is reviewing your request to correct data or if the company no longer needs the data but you ask for it to be restricted instead of deleted.

(7) Right to Rectify Personal Data

You have the right to request that the company correct any inaccurate, outdated, or incomplete personal data.

(8) Right to File a Complaint

You have the right to file a complaint with the relevant authorities if you believe that the collection, use, and/or disclosure of your personal data violates the applicable laws.

If you have concerns or questions regarding the company’s practices regarding your personal data, please contact the company using the contact details in section 12 of this privacy notice. If there is evidence that the company has violated data protection laws, you have the right to file a complaint with the Personal Data Protection Committee, following the relevant regulations.

Upon receiving a request to exercise your rights under the Personal Data Protection Act, the company will act within the legal time frame. The company reserves the right to refuse or not act on your request if there are legal or other significant reasons for doing so.

8.2 The company has the sole discretion to accept or reject your request.

The exercise of your rights under section 8.1 may be limited by applicable laws. In some cases, the company may refuse or be unable to act on your request, for example, to comply with legal requirements, protect public interest, or prevent the violation of the rights or freedoms of others. If your request is refused, the company will provide a reason for the refusal.

9. Accuracy of Personal Data

The accuracy of your personal data is important to ensure smooth use of the website and services. When you consent to provide personal data, you are responsible for:

1. Ensuring that the personal data you provide is accurate and not misleading.

2. Keeping the data up to date and informing us of any changes that may affect your use of the website or services. The company may request documents to verify the accuracy of the data.

3. You can update your personal data at any time by accessing your user account on the website.

10. Data Security

We place a high priority on the security of your personal data. We have established internal policies to control access to and usage of your personal data and ensure its confidentiality and security:

Access to your personal data within the company is limited to personnel who need it.

We use secure communication channels and encryption technology, such as Secure Socket Layer (SSL), to protect the data.

Please note that no electronic transfer method or internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security but continuously work to improve our security measures.

Account Security

To ensure the security of your account, please observe the following practices:

1. Use a strong password with a combination of numbers, letters, and special characters, and never share your password with anyone. If you share it, you are responsible for any misuse of your account.

2. If you share a device or computer, always log out and close the browser after use, or use the browser's incognito mode.

3. If you suspect unauthorized access to your account, immediately contact us and change your password.

11. Data Retention

We will retain your personal data only for as long as required by law or as necessary for the purposes outlined in this policy.

12. Data Deletion or Destruction

We will delete or destroy your personal data when we deem it necessary, if the retention of the data is no longer in accordance with the purpose outlined in this Privacy Policy, and there is no legal or other business necessity for its retention, in accordance with the retention period as specified by the law mentioned above in this policy.

13. Minors

We recognize the importance of personal data of minors. Our policy regarding minors is as follows:

1. The company does not have a policy to offer services to minors through the website, and has no intention of collecting personal data related to minors.

2. If you are a minor and wish to use the website or services of the company, you may do so only with the consent of a parent, guardian, or legal representative.

3. If you are a parent or guardian of a minor, please ensure that the minor under your care does not submit their personal data to us. If such data is disclosed to us, you, as the parent or legal guardian, consent to the collection of that data for the purposes outlined in this policy and accept responsibility for the actions of the minor.

14. External Websites

The company may include links to other websites operated by business partners, product vendors, payment channels, or shipping channels. We recommend that you review the privacy policies of any linked websites to understand how they collect, use, or manage your personal data. The company does not guarantee the accuracy of the information or the privacy practices on those websites and is not responsible for any failure of such websites to comply with their stated privacy policies.

15. Contact Information

If you believe that your personal data has not been processed in accordance with the Personal Data Protection Act B.E. 2562 (2019), you have the right to file a complaint with the Personal Data Protection Officer (DPO).

Details of the Personal Data Protection Officer (DPO):

Sakura Products (Thailand) Co., Ltd.

1, 1/1-2 Ratchaphruek Road, Bang Ramad, Taling Chan, Bangkok 10170

Call Center: (02) 432 3240 (Extension 240)

Email: law@sakura.in.th

This Cookie Policy was last updated on September 2, 2024.